Privacy Policy
Last updated: February 28, 2025
Welcome to Shockwave Distributors LLC (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shockwavedistributors.com (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This may include:
1.1 Personal Information
We may collect personally identifiable information, such as:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment providers)
Any other information you voluntarily provide
1.2 Non-Personal Information
We may collect non-personally identifiable information, such as:
Browser type
IP address
Device information
Pages visited and time spent on our Website
Referring website
2. How We Use Your Information
We use the collected information to:
Process transactions and fulfill orders
Provide customer support
Improve our Website and services
Send marketing communications (only if you opt-in)
Prevent fraudulent transactions
Comply with legal requirements
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors who assist with payment processing, shipping, and marketing.
Legal Compliance: Authorities when required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing emails by using the “unsubscribe” link.
Request that we stop processing your information (subject to legal and contractual obligations).
To exercise these rights, contact us at [email protected]
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our Website is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest revision. Continued use of our Website after changes indicates acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Shockwave Distributors LLC
1401 Stone Rd.
Suite 302A
Rochester, NY 14615
[email protected]
